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Sıkça Sorulan Sorular
Corporate & WholesaleCommunicationUsage & MaintenancePaymentShipping and DeliveryReturn policyGeneral
What payment methods do you accept?
Accepted Payment Methods
• Credit Card / Debit Card
• Visa, MasterCard, and Troy cards are supported.
• Single payment or installment payment options may be offered (via iyzico infrastructure).
• Bank Transfer / EFT
• Customers can send the order amount directly to your bank account via bank transfer/EFT.
• Order confirmation is provided with the payment receipt.
• iyzico Protection System
• Payments are processed securely by iyzico.
• Customers can use additional security measures (such as 3D Secure) during the payment process.
Is cash on delivery available?
No, we currently do not offer cash on delivery. You can make your payments via credit/debit card (securely through the iyzico infrastructure) or bank transfer/EFT.
Do you offer installment payment options?
• Installment payment options are available for Visa / MasterCard / Troy cards .
• The number of installments depends on the bank's own policies (e.g., 3, 6, 9 installments).
• Some product categories (e.g., electronics, telecommunications) may have installment payment limitations due to BDDK (Banking Regulation and Supervision Agency) regulations .
• Installment payment options are not available for bank transfer/EFT payments.
Is my information secure during the payment process?
• iyzico Guarantee: iyzico, one of Turkey's leading payment systems, complies with international security standards.
• PCI-DSS Certification: Your card information is only transmitted to banks, not to the merchant.
• 3D Secure Support: Your transaction is made more secure with the additional verification step provided by your bank.
• SSL Encryption: All data flow is encrypted during the payment process.
• EFT/Wire Transfer Payments: Made directly through the bank; no card information sharing is required.
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